6100017944 Salesforce Updates for SBEDA Program Implementation

The City of San Antonio (City) is seeking proposals from qualified Respondents to fully design, deliver and implement improvements to an existing customized Salesforce platform for the Economic Development Department (EDD), with the assistance of the City’s Information Technology Services Department (ITSD). The current platform is utilized as an operational workflow to monitor tasks and processes, as well as collect and report on data indicators, related to the Small Business Economic Development Advocacy (SBEDA) Program. For reference, the SBEDA Program assists eligible small, minority and woman-owned businesses in obtaining City contracts at the prime contractor and subcontractor levels. Due to pending SBEDA ordinance changes expected to be implemented in late summer/early Fall 2024, improvements are needed to streamline package intake, create integration with external systems and implement robust automation of project processing and program reporting requirements.

Date Issued: March 19, 2024 Due Date & Time: April 19, 2024, 11:00 a.m. Central Time

Pre-Submittal Conference will be held at 1:00 p.m., Central Time, on Tuesday, March 26, 2024, via WebEx. Attendance at the Pre-Submittal Conference is optional, but highly encouraged. Respondents may call the toll-free number listed below and enter access code to participate the day of the conference. Dial-In Number: 1-415-655-0001, Access Code: 2633 264 2984, Meeting Password: COSA

To view this solicitation, go to the SAePS portal; https://supplierservice.sanantonio.gov/irj/portal. If you have not completed the City’s SAePS Vendor Registration, you must do so in order to view the solicitation and submit a response. For Registration, visit https://www.sanantonio.gov/purchasing/SAePS.aspx. For assistance with registration or viewing the solicitation via the SAePS portal, call the SAePS hotline at 210-207-0118 or email vendors@sanantonio.gov.