employee opinion survey, customer satisfaction surveys, organization effectiveness survey, quality research, program evaluation, project impact evaluation, coaching, team development, team assessment, leadership, leadership assessment, leadership development, performance measurement, performance management, metrics, performance measures, balanced scorecard, program management, project management, strategic planning, business strategy, business planning, executive coaching, strategic alignment, facilitation, workshops, seminars, focus groups, training, team building, cultural transformation, change management, cost benefit analysis, benefit cost analysis, business case analysis, management analysis, benchmarking, best practices, performance based, decision support, process improvement, quality management, management, process improvement, business applications, data mining, knowledge management

<ul><li>strategic planning <li>management analyses<li>performance measurement and management<li>development of balanced scorecards<li>best practices benchmarking<li>team building and coaching<li>business process reengineering<li>business case analysis<li>performance-based budgeting<li>program and project management<li>workshops, retreats, focus groups<li>facilitation<li>training and seminars<li>information technology planning<li>performance-based contracting<li>gpra and clinger-cohen act implementation<li>enabling technologies, including internet-based performance measurement and decision support systems</ul>